Top 10 Knowledge Management Solution Companies - 2021

Today, the management and exploitation of information and skills are what distinguish a successful business from one on the verge of bankruptcy. Firms in all industries can estimate the potential sales of their services and other essential elements with the appropriate data on the marketplace and client behavior. It's become critical to create channels for employees to acquire the necessary information and extract valuable insights into the current business context.

Knowledge management solution providers deliver user-friendly tools that take advantage of evolving technology to assist firms in ensuring that their internal and client data is secure and accessible to their staff. While AI-powered solutions make it easier to find helpful information, cloud and blockchain-based solutions safeguard a company's institutional data from hackers while allowing its employees to access databases from anywhere.

Despite this, some businesses still have difficulty in realizing the full potential of their knowledge management investments. As a result of this problem, the industry has seen an increase in knowledge management consulting firms that provide efficient deployment and integration of knowledge management systems with an organization’s existing IT infrastructure.

With that said, choosing the knowledge management solution provider can be a task. To help leaders choose the solution that best fits their requirement, CIOReview has compiled a list of the most promising knowledge management solution providers. Besides, the magazine also comprises insights from thought leaders on industry trends, best practices, recent innovations, and their advice for aspiring CIOs.

We present to you CIOReview’s ‘10 Most Promising Knowledge Management Solution Providers - 2021.’

    Knowledge Management Solutions Companies

  • 1

    Bloomfire provides personalized knowledge access platform that allows employees to access key information quickly and improve their performance

  • 2

    The company facilitates accurate, consistent, up-to-date, and centralized and AI-based knowledge consolidation and management. Through their specialized knowledge management solution, Serviceware Knowledge (formerly SABIO), focuses on providing knowledge where it is needed. An essential factor of knowledge databases is the successful maintenance of knowledge, which goes hand in hand with the avoidance of redundancies. Redundancies not only cause more work for content managers but also dilute search results. Through its AI-based content creation assistant, Serviceware Knowledge (SABIO) detects redundancies in real-time, displays potential duplicates, and avoids multiple entries. In addition, the redaction assistant provides support through automated categorization and tagging.

  • 3

    Self-service knowledge base that helps companies educate customers

  • 4

    Access Innovations, Inc

    Access Innovations, Inc

    Access Innovations is one of the industry leaders in making information assets easily and automatically discoverable for businesses through its extensive line of information management and database products and services

  • 5

    Bassetti Americas

    Bassetti Americas

    Headquartered in France, Bassetti Group is the founder of Technical Expertise Management®, which consists of pooling knowledge in order to ensure the sustainability of knowledge within the company. Bassetti integrates TEEXMA®, a software designed to capitalize on and enhance the value-added technical knowledge of industrial companies

  • 6

    FireOak Strategies

    FireOak Strategies

    A boutique consulting firm enhancing organizations’ approaches to knowledge management, information management, and information security

  • 7

    KMS Lighthouse

    KMS Lighthouse

    KMS Lighthouse drives smarter, better business interactions with its knowledge management solutions. When customers and employees have issues, Lighthouse illuminates the path with instant answers

  • 8

    Knowledge Accelerators

    Knowledge Accelerators

    Knowledge Accelerators offers Continuous Learning Management System (CLMS) and a detailed set of learning paths from novice to expert, for mobile applications and IT desktop

  • 9

    Moxie Software

    Moxie Software

    Moxie Software helps to create a customized platform built to meet unique needs with CXone open cloud platform, DEVone developer program, and CXexchange application marketplace

  • 10

    Yonyx

    Yonyx

    Yonyx platform has many system placeholders. One of these, generates a random number between 1 and 10, each time it is invoked. This guide below shows how A/B testing can be accomplished in the Yonyx Platform