Top 10 Knowledge Management Consulting/Service Companies - 2020

Today, the difference between a successful business and one on the verge of bankruptcy is the way leaders within the organization manage and leverage information and knowledge. With the necessary data on the marketplace and customer behavior, firms across all industry sectors can assess the potential sales of their offerings and other key factors. As a result, establishing avenues that assist a company’s workforce in gaining access to relevant information and extract vital insights has become a top-priority in the overall business landscape.

To help organizations ensure that their internal and client knowledge is secure and can be seamlessly accessed by their employees, knowledge management solution providers are offering intuitive products that leverage emerging technologies. For instance, AI-powered solutions simplify the discovery of actionable knowledge while cloud and blockchain-based offerings protect a company’s institutional data from cybercriminals while allowing its workforce to gain access to databases regardless of their location. However,

despite this, some firms struggle to reap the complete benefits of their knowledge management deployments. And as an antidote to this issue, the market is also witnessing a surge in knowledge management consulting companies that offer services for the efficient implementation and integration of knowledge management solutions with a company’s existing technology infrastructure.

In order to help CIOs steer through the ever-evolving knowledge management industry and find the solution that best suits their needs, a distinguished selection panel of industry analysts, and CIOReview’s editorial board has examined and selected the leading-edge knowledge management solution and services providers. We have assessed hundreds of knowledge management technology solution providers and shortlisted the organizations that are leading the charge in resolving the prime challenges in the knowledge management space.

We present to you CIOReview’s “10 Most Promising Knowledge Management Consulting/Services Companies – 2020”

    Top Knowledge Management Consulting/Service Companies

  • 1

    A boutique consulting firm enhancing organizations’ approaches to knowledge management, information management, and information security. FireOak specializes in knowledge management, information management, and information security. The firm is certified as both a Woman-Owned Small Business (WOSB) and Women’s Business Enterprise (WBE) by the Woman’s Business Enterprise National Council (WBENC), largest third-party certifier of the businesses owned and operated by women in the U.S. The company’s consultants advise various types of organizations to ensure that organizational knowledge is accessible, secure, usable, findable, and discoverable—by the people who need it, when they need it, and how they need to access it

  • 2

    Helping clients build richer and more user-centered enterprise knowledge management systems using new technologies and tools. Iknow helps clients select and implement the IT solutions that will get the job done and put in place the leadership, organizational, and process requirements to support effective KM. As the most established and well-known boutique consultancy focused on KM, Iknow has a highly successful track record in KM project delivery. The company has completed more than 200 significant client assignments across various industries, government organizations, and nonprofits

  • 3

    Established in 1997, Knowledge Accelerators offers Continuous Learning Management System (CLMS), which in turn provides microlearning modules called Skill Tracks. The companies also offer a detailed set of learning paths from novice to expert, for mobile applications and IT desktop. The enterprise’s platform delivers quality, consistency, and speed when cultivating knowledge that is optimized for assistance, training, and employee support systems. It offers a ServiceNow plug-in that comprises all its Knowledge Library content for clients who utilize ServiceNow but need software education. The end users employing its software can view the process, listen to the explanation, and perform the software task to enhance their learning

  • 4

    Bain & Company

    Bain & Company

    Bain & Company is a global consultancy that helps the world’s most ambitious change makers define the future

  • 5

    Deloitte

    Deloitte

    Deloitte’s Knowledge Management practice helps organizations utilize their strategies and achieve their goals by applying innovative knowledge management solutions. In India, Deloitte offers a range of Risk Advisory, Tax, Consulting and Financial Advisory services across thirteen cities

  • 6

    e-Zest

    e-Zest

    e-Zest is an agile digital technology innovation partner for the Fortune 500 Enterprises, ISVs and International Organizations helping them adopt technologies to improve their processes, optimize their profitability and amplify end-user experience. With over 20 years in the IT industry, a 700+ strong team-based globally, e-Zest has transformed the business for more than 400 clients over the years

  • 7

    Enterprise Knowledge

    Enterprise Knowledge

    Enterprise Knowledge (EK) is a services firm that integrates Knowledge Management, Information Management, Information Technology, and Agile Approaches to deliver comprehensive solutions. The company mission is to form true partnerships with our clients, listening and collaborating to create tailored, practical, and results-oriented solutions that enable them to thrive and adapt to changing needs

  • 8

    Knoco

    Knoco

    Knoco are leading knowledge management consultants helping organisations of any size to deliver tangible business value from their knowledge; by designing knowledge management strategies and frameworks, delivering knowledge management initiatives, and providing essential knowledge management toolkits. Knoco's know-how, honed by working with world leaders in knowledge management over the past 20 years, helps clients in any sector improve performance and increase profitability through KM

  • 9

    Pipeline

    Pipeline

    Pipeline supports the busy teams in maintaining momentum and getting things done. The enterprise enables organizations to create, share, and extend their workflows across teams, departments, and companies. Pipeline enables enterprises to create flows for enforcing standardization and governance. It helps companies to organize their flows by team or by function and share them with external and internal users. Organizations can ensure consistency by allocating all the data they need upfront. The company helps organizations in automating handoffs and data flows, track analytics, and team performance through track metrics and KPI and mature and refine flows with metrics and analytics

  • 10

    Shelf

    Shelf

    Shelf is a content sharing platform that helps to organize and find the most important content in one place. Shelf strives to be the facilitator in helping companies unlock these abilities through the power of automation. The transformation of KM to knowledge automation enhances knowledge accessibility and lends transparency to how people use content—significantly reducing the administrative overhead. This exponentially increases the effectiveness of a small number of people and improves the flow of knowledge in the organization