Top 10 Knowledge Management Consulting/Service Companies - 2019

Knowledge Management will be the most impactful technology to help organizations address critical goals over the next years. The knowledge management platform provides a quick and easy way to organize and find any company’s content. Through this platform, organizations can separate their valuable, accurate content from the sea of drafts, half-baked ideas, and obsolete resources that are brimmed in the cloud. For the successful working of a knowledge management system, finding the right information is critical. Our service providers offer robust ways to find the content that the members of an organization need.

In this increasingly complex digital environment, organizations find it challenging to derive the benefits out of internal knowledge to achieve operational excellence, meet stakeholders’ needs, spark innovation, and offer the best possible services. Our Service providers help organizations achieve these goals through their knowledge management consulting team by diagnosing and solving real business problems. They are capable of maintaining close relationships with the clients while recommending approaches, technologies, processes, and tools that perfectly fit their needs. Further, these management and technology consulting firms help businesses, governments, and nonprofit organizations to harness and unlock the value of their enterprise knowledge.

To help CIOs navigate through the list of knowledge management service providers, our distinguished selection panel, comprising CEOs, CIOs, CFOs, industry analysts, and the editorial board of CIOReview narrowed the Top 10 Knowledge Management Service Providers that exhibit competence in delivering comprehensive knowledge management technology innovations.

We present to you CIOReview’s Top 10 Knowledge Management Service Providers.

Knowledge Management will be the most impactful technology to help organizations address critical goals over the next years. The knowledge management platform provides a quick and easy way to organize and find any company’s content. Through this platform, organizations can separate their valuable, accurate content from the sea of drafts, half-baked ideas, and obsolete resources that are brimmed in the cloud. For the successful working of a knowledge management system, finding the right information is critical. Our service providers offer robust ways to find the content that the members of an organization need.

In this increasingly complex digital environment, organizations find it challenging to derive the benefits out of internal knowledge to achieve operational excellence, meet stakeholders’ needs, spark innovation, and offer the best possible services. Our Service providers help organizations achieve these goals through their knowledge management consulting team by diagnosing and solving real business problems. They are capable of maintaining close relationships with the clients while recommending approaches, technologies, processes, and tools that perfectly fit their needs. Further, these management and technology consulting firms help businesses, governments, and nonprofit organizations to harness and unlock the value of their enterprise knowledge.

To help CIOs navigate through the list of knowledge management service providers, our distinguished selection panel, comprising CEOs, CIOs, CFOs, industry analysts, and the editorial board of CIOReview narrowed the Top 10 Knowledge Management Service Providers that exhibit competence in delivering comprehensive knowledge management technology innovations.

We present to you CIOReview’s Top 10 Knowledge Management Service Providers.

Top Knowledge Management Consulting Companies

A boutique consulting firm enhancing organizations’ approaches to knowledge management, information management, and information security. FireOak specializes in knowledge management, information management, and information security. The firm is certified as both a Woman-Owned Small Business (WOSB) and Women’s Business Enterprise (WBE) by the Woman’s Business Enterprise National Council (WBENC), largest third-party certifier of the businesses owned and operated by women in the U.S. The company’s consultants advise various types of organizations to ensure that organizational knowledge is accessible, secure, usable, findable, and discoverable—by the people who need it, when they need it, and how they need to access it

Iknow is enabling knowledge management by capitalizing on three major IT trends: cloud computing, open-source software, and microservices. Having worked with visionary CIOs who have recognized the value of their enterprise knowledge, the company has—over the years—supported the implementation of KM systems that capture, save, and reuse this knowledge. Being the most established and well-known boutique consultancy focused on KM for more than 18 years, the company has a highly successful track record in KM project delivery. The company has completed over 200 significant client assignments across commercial, government, and nonprofit segments, and experience in more than 40 industry sectors

Pipeline supports the busy teams in maintaining momentum and getting things done. The enterprise enables organizations to create, share, and extend their workflows across teams, departments, and companies. Pipeline enables enterprises to create flows for enforcing standardization and governance. It helps companies to organize their flows by team or by function and share them with external and internal users. Organizations can ensure consistency by allocating all the data they need upfront. The company helps organizations in automating handoffs and data flows, track analytics, and team performance through track metrics and KPI and mature and refine flows with metrics and analytics

Established in 1997, Knowledge Accelerators offers Continuous Learning Management System (CLMS), which in turn provides microlearning modules called Skill Tracks. The companies also offer a detailed set of learning paths from novice to expert, for mobile applications and IT desktop. The enterprise’s platform delivers quality, consistency, and speed when cultivating knowledge that is optimized for assistance, training, and employee support systems. It offers a ServiceNow plug-in that comprises all its Knowledge Library content for clients who utilize ServiceNow but need software education. The end users employing its software can view the process, listen to the explanation, and perform the software task to enhance their learning

Shelf is a content sharing platform that helps to organize and find the most important content in one place. Shelf strives to be the facilitator in helping companies unlock these abilities through the power of automation. The transformation of KM to knowledge automation enhances knowledge accessibility and lends transparency to how people use content—significantly reducing the administrative overhead. This exponentially increases the effectiveness of a small number of people and improves the flow of knowledge in the organization

Curve IT Consulting

Curve IT Consulting

Curve IT Consulting is a management consulting and solutions enterprise that revolutionizes clients into high efficacious profitable companies by offering leading-edge consulting and advisory services. The company renders absolute, state-of-the-art, personalizes consulting solutions through the application of best practices of the industry with a focused vision of enhancing clients’ revenues. The enterprise provides a supportive framework to the giant and mid-sized programs, projects, and processes, thus allowing companies to leverage their core competencies by decreasing support function overheads. The company is based in the United States, Canada and partner networks in other parts of the world

Enterprise Knowledge

Enterprise Knowledge

Established in 2013, Enterprise Knowledge is a consulting firm that supports companies in capturing, handling, presenting, and leveraging their information. The company functions globally, throughout the private and public sectors for helping enterprises in getting the most out of their customers and their information. Through knowledge management, project management consulting, taxonomy design, and application development, the company focuses on offering practical solutions with the objective of ensuring that information of the companies can be found, utilized, and reused, offering the greatest returns and satisfaction for their customers and employees

Igloo Software

Igloo Software

Established in 2008, Igloo provides digital workplace solutions, which supports enterprises in building inspiring digital destinations for a more engaged and productive workforce. It provides a suite of modern features and solutions for present day’s evolving workplace. The company partners with clients to address challenges associated with communication, amalgamation, culture, knowledge management, and engagement. In addition, the enterprise offers the ability to collaborate with leading enterprise and cloud apps. The company provides health benefits, a training budget for each employee, treats every payday, fair-trade coffee and tea, and an eco-bonus for individuals who take alternative transportation to work

Inbenta

Inbenta

Established in 2005, Inbenta provides AI and semantic search technology for e-commerce and customer support. Powered by natural language processing, the company helps enterprises in boosting self-service, enhancing customer experience, increasing conversions, and reduce support costs by helping customers find exactly what they require. The company specializes in virtual assistants, conversational chatbots, support ticketing, e-commerce search, knowledge management, and hybrid chat. By processing meaning instead of keywords utilizing a patented technology, Inbenta intelligently directs its customers to products, contents, and FAQs on its site before they attempt to contact support agents

Mindbreeze InSpire

Mindbreeze InSpire

Established in 2005, Mindbreeze provides software products that make finding useful information from both the Internet as well as corporate data in a quick and intuitive way. The products of the company include Mindbreeze InSite and Mindbreeze InSpire, which provide its clients with a consolidated overview of corporate intelligence and empower the decision-makers in every aspect of their business. The headquarters of the company are in Linz, Upper Austria. The company specializes in Enterprise Search, Big Data Search, 360 Views, Mindbreeze InSpire, Mindbreeze InSite, Mindbreeze InApp, Enterprise Search in Healthcare, Content Analytics, Insight Engine, and AI